If you have a question or suggestion, please contact us using our Contact Us page.
Your Campus Store account uses your AC network credentials. On the checkout page, select "Campus Account" to log in with the same username and password you use for your AC Card, Brightspace, and other College systems. A Campus Store account is necessary to place an order from The Campus Store website.
Your program of study has created a list of all of the required course materials and shared it in an app called Booklist. Access Booklist using your AC network credentials and you will see all of your required and suggested course materials. From here, you can add them to your cart and check out all in one spot!
Not using Booklist?
Finding your textbooks on our site is still easy! Look at your timetable through your ACSIS account (details on how to access your account are provided by the Registrar's office) to identify the course numbers of the classes for which you are enrolled (e.g. ACC2210, QUA2227). Click on "Books" from the top menu on the Connections: The Campus Store website and select "Search by Course".
1 Select the Campus/Delivery method for your course(s).
2 Select the Term in which you enrolled.
3 Choose the school of learning for your course(s) or "View Courses for All Programs".
4 From the listing of courses that appears, select your courses and click "Go >>" to view the required and suggested materials for those selections.
5 Click the "Buy New" button beside items to add them to your cart.
6 Click "In Cart" next to an item you have added to your cart and verify items and quantities. Then click "Checkout" to purchase your selections.
7 You can now click "Sign in with my Campus Account" or enter your email address and request a PIN.
All orders containing physical items (including pick-up) require one (1) business day to process. Pick-up orders are held for 14 calendar days from the time you're notified they're ready.
During start-of-term months, processing may take up to 3 business days.
For shipping within Canada, most deliveries take 3–5 business days after processing. You'll receive a tracking number once your order ships. Please note that out-of-stock and special-order items ship once they have been received by the Campus Store. See Shipping Rates & Information for details.
We currently do not ship to the United States.
You have up to 14 days from the transaction date printed on the receipt to return items in their original condition. Plastic-wrapped items cannot be returned once opened. We recommend shipping returns with a trackable carrier such as UPS or Purolator if you are shipping a return. Additional special allowances or restrictions may apply; visit our return policy for more information.
Our return policy is the same for our online and in-store purchases.
Yes! Simply select pick-up in store as your shipping option at checkout and we'll send you an email when it's ready to pick up.
Our hours of operation and location can be found here: Hours & Location - Connections - The Campus Store.
Required materials are determined by your program of study each term and are essential for achieving your course's learning outcomes. Suggested materials are also chosen by your professor and they provide helpful context and extra support but are not mandatory. These designations are set by your academic department.
Log in to Booklist using your Algonquin College network credentials to view your personalized list of required materials. Where available, you can choose between print and digital formats and purchase directly online or in-store.
Online Purchases: You will receive two emails—an order confirmation and another with your access code and redemption instructions.
In-Store Purchases: You will receive a regular receipt and a second receipt containing your access code and instructions on how to redeem.
💡Tip: Use your Algonquin Live email address when redeeming your access codes or setting up your digital account.
Online Purchases: Please double-check your email inbox for the order confirmation and additional email that contains the access code. Sometimes, these emails can land in your spam/junk folder. If you haven't received anything, please contact us directly, and we will assist in resolving the issue.
In-Store Purchases: You should have received a receipt for each digital code purchased. If you can't locate these receipts, please contact us with your sales receipt, and we will assist in resolving the issue.
Digital resources are non-refundable as per the return policy.
Please contact us to start the process. We will be able to assist with an exchange by providing support when connecting you with the publisher or instructor.
Before considering secondhand textbooks, please check your Booklist or contact us to see which textbooks include an access code. If you have purchased a used book and require an access code, you may need to purchase the digital resource as well.
Some digital resources require a join code, course URL, course ID, or another similar requirement during registration. The wording varies from publisher to publisher.
These codes are typically provided by your instructor or posted within Brightspace directly. We recommend contacting your instructor directly if you are unsure of where to find the information.
If your instructor does not have one, we may be able to assist.
We recommend reaching out to your instructor first to verify if the join code/Course URL is correct. Sometimes an old join code or link is provided and needs to be updated. If they have confirmed the URL is correct, please contact us for assistance.
The restrictions for downloading PDF versions or printing of digital resources vary depending on the publisher and specific title. For accurate information, we recommend reaching out directly to the publisher or contact us for assistance.
Publisher codes can only be activated once the start of the term (AC Day 1) commences. Certain digital resources are created that require access to Brightspace to redeem.
Some courses offer Open Education Resources (OER) eBooks for free digital access. These resources are typically found in your Booklist or Brightspace with instructions on where to obtain your OERs.
Our digital resources come with various access durations. The access length is stated in Booklist. You may also contact us, and we'll be happy to assist.
Please make sure you follow the step-by-step instructions to redeem. Should you still encounter difficulties, please reach out to the publisher, or contact us with the receipt/order number, course code, student number, instructor name, and screenshot of the error message.
AME Learning
Tel: 1-888-401-3881 (Option 2)
Email: support@amelearning.com
Website: AME Learning FAQ
Cengage Canada
Tel: 1-800-310-5661 (Option 1 and then Option 1)
Website: Cengage Support
Elsevier Canada
Tel: 1-800-222-9570 (Option 2)
Contact form: Elsevier Support
Website: Elsevier Evolve Support
Harris Learning Solutions
Tel: 866-522-9228 (Option 1)
Email: info@harrislearn.com
Website: Harris Learning Solutions Support
John Wiley & Sons Canada
Website: Wiley Support
McGraw-Hill Education
Tel: 800-331-5094 (Option 2)
Website: McGraw-Hill Support
Pearson Education Canada
Tel: 1-833-585-1828 (Option 1)
Website: Pearson Support
Top Hat
Tel: 888-663-5491 (Option 1)
Email: support@tophat.com
Website: Top Hat Support
VitalSource
Support Portal: support.vitalsource.com for chat or submitting a ticket
Tel: 1-855-200-4146
Accessibility Line: 902-201-2748
Payments are processed when your order is placed. If we cannot process your order, we will contact you.
Simply enter your gift card number and PIN code at checkout to apply the balance to your order.
We accept Visa, Mastercard, American Express, Visa Debit, Mastercard Debit, Apple Pay, and Google Pay.
Visit the Algonquin College BYOD page for device requirements and recommendations specific to your program.
We carry a wide selection of Apple accessories and compatible third-party accessories. For MacBooks, iMacs, iPads, and other Apple devices, you can purchase them at an educational discount through the Apple Education Store.