Terms & Conditions / Privacy Policy

Your Security

The security of the information that customers entrust thecampusstore.ca with is one of our top priorities.

At thecampusstore.ca, we invest a large amount of resources and use the most recent technologies available to ensure your data is processed in secure environments.

Our e-commerce platform boasts multiple best practices certifications for information security management, and also complies with the Payment Card Industry Data Security Standards which verify that we follow the most rigorous industry recommendations and standards in order to offer you a shopping experience within a private, trusted and secure environment.

Collecting and Use of Personal Information

While you can use this Web site without entering any personal information, you will be required to create an account online in order to make a purchase.

When you visit and navigate our site and when you communicate with us via our site, we will not collect personal information about you unless you provide that information voluntarily. Any non-public personal information that you may provide via our site will be used solely for the purposed stated on the page where it is collected. Should you wish to update any information that you provide to us (i.e. account profile/address) please send an email, or phone (613-727-4723 Ext. 7609) us with the specific details that require updating. Connections - The Campus Store will not sell, license, disclose or transmit your personal information to any other parties unless (1) expressly authorized by you or (2) required by law. In every case, the information will only be disclosed consistent with applicable laws and regulations and the recipient will be required to protect the data and use it only for the purpose for which it is provided.

Personal Information refers to any data that is unique to an individual (name, address, student number, email address, telephone number). When necessary, we will request personal information from you in order to deliver requested materials, respond to inquiries you may make, or deliver a product or service.


Connections: The Campus Store reserves the right to supplement, change, or amend this privacy agreement at any time.

Cookies and Tags

You should be aware that when you visit our Web site, information is collected that does not identify you personally, but provides us with 'usage data', such as the number of visitors we receive or what areas of the site are visited most often. This data helps us to analyze and improve the usefulness of the information, products, and services that we provide. The e-commerce portion of our Web site uses cookies (a small file downloaded by your browser) in order to save your shopping cart and other information you provide so that on your next visit, you don't need to re-enter it. If you disable cookie use in your browser, you will be unable to make a purchase, however you may still browse our entire site and search for books and other products to verify author, edition, availability, price, and other details.

Your Email

Your questions and comments are important to us in order to better serve you. Your questions or comments will be shared with our customer service representatives and those employees that are most capable of addressing your specific questions or concerns.


Please be aware that email messages you send to us or anyone are not encrypted, and thus it is possible that they may be accessed and viewed by other Internet users, without your knowledge and consent, while in transit to us. For this reason, please do not include in your email message any information which is not already accessible to the public (i.e. credit card numbers). 

Account Creation

To purchase or reserve items online you must create an account by entering information such as name, address, and email address. At Connections : The Campus Store we value your privacy and take great care in assuring secure online transactions. When you enter your personal information it is processed through a secure Web server with Secure Socket Layers (SSL), which encrypts all your information before sending it to our store's main server. Credit card information is never viewed or stored on our systems, it is passed directly though our secure payment gateway.


To make future purchases on our site (provided your address has not changed), simply login when making your purchase using your email address and the password you created with your first purchase. Your address and contact information will be retrieved from our secure server. For security and authentication reasons you must enter your credit card information through the secure gateway with each purchase. This information is never stored. 

Online Ordering Policy

No guarantee is made that goods or services advertised on this Web site will be available when ordered or thereafter. Connections: The Campus Store also reserves the right to reject, cancel, correct or terminate any order at any time. Items which display 'estimated' adjacent to the price, or which state '0' (zero) quantity on hand may be subject to price reductions or increases when the item becomes in-stock (on-hand). If you order goods or services that are unavailable, or there is a significant increase in price, you will be notified by either telephone or email.

Every effort is made on this site to provide you with the most up-to-date and accurate information. In the event that there is an error made, we reserve the right to correct or cancel an order at any time, and/or edit an order to reflect the correction, and/or correct the error on our web site. Should you receive your order and there is a problem, or you wish to cancel an order that you have not yet received, please contact us.

Course Material Pricing

Every effort is made to ensure that the prices of our physical textbooks are either at, or lower than, the list price provided by the original publisher. When factoring in the cost of taxes, and reviewing the final purchase price, for digital resources, customers can expect to pay roughly 5% less on digital resources when purchased through Connections: The Campus Store, than they would when shopping at a non-post-secondary retailer, including purchases made directly from the publisher.


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