Our rates are applied per order. There is no additional per item shipping or handling charge. Some orders and orders for oversized items may be subject to additional charges prior to shipping. Diploma frames ship directly from the supplier and are subject to a special shipping and handling charge.

Most deliveries within Canada take 1 to 2 days unless you are located a distance from the nearest Canada Post distribution centre. We use Expedited Parcel service which will require you to sign for your package. If you are not available to sign, a card will be left for you indicating the nearest postal outlet where you may pick up the parcel. Photo ID will be required in order to pick up your delivery. Please note that delivery times are in addition to order processing time.

For all orders, including in-store pickup (reservation) and credit card orders, we require one (1) - two (2) full business days to process your order to be available for pickup or shipment. During the starting weeks of a semester, due to the increased volume of orders, 72 hours may be required for order processing.

In-store pickup orders will be held for 7 calendar days after you are notified that your order is ready.

The delivery and processing periods listed above apply to orders for which sufficient merchandise is already in-stock only. Orders for out-of-stock items (0 onhand), and special order items are shipped as soon as the items are in-stock at the Bookstore.

Rates for orders to be delivered to destinations outside of Canada (including the United States) are only given a base rate through this Web site. You will be contacted to inform you and to obtain approval for the exact shipping charges for your order to your specific location.